Refund policy

Return & Refund Policy

We want you to be completely satisfied with your Kinship purchase.

90-Day Returns. You have 90 days from the date you receive your item to request a return. To be eligible, the item must be in its original condition and packaging.

Please note that personalized or custom-engraved items can only be returned if they arrive damaged or defective, as they are made specifically for you.

How to start a return. Contact us at hello@kinship.com with your order number and the reason for your return. We'll guide you through the process.

Refunds. Once we receive and inspect your returned item, we'll notify you of the approval of your refund. If approved, the refund will be issued to your original payment method within 5–10 business days.

Damaged or defective items. If your item arrives damaged or defective, contact us within 7 days of delivery for a free replacement or full refund.

1-Year Warranty. Every Kinship product is backed by a 1-year warranty covering manufacturing defects.

Contact. For any questions, reach us at hello@kinship.com.