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Processing time
Every Kinship piece is personalized and prepared by hand. Orders are processed within 48 hours (business days) after purchase. Orders placed on weekends or public holidays are processed the next business day.
Delivery time
Once your order has been processed, delivery takes 5 to 8 business days. Delivery times may be slightly longer during peak periods such as the holiday season.
Shipping cost
Standard shipping is free on all orders.
Order tracking
As soon as your order ships, you will receive an email with your tracking number so you can follow your package until it arrives.
Shipping address
Please make sure your shipping address is complete and correct at checkout. If you notice a mistake, contact us as soon as possible and we will do our best to update it before your order ships.
Delayed or lost packages
If your package has not arrived within the estimated delivery time, or if the tracking has not been updated for several days, please contact us at contact@kinshipmen.com. We will look into it right away and find a solution with you.
Contact
For any question about your order or its delivery, reach us at contact@kinshipmen.com. We reply within 24 to 48 hours (business days).